Coronavirus (COVID-19) Updates
Life is paused right now but your healthcare isn't.
WHMC is safely here to care for you. Please do not delay your medical care.
Click here for Washington State Hospital Association's Get Care FAQ's
A tremendous heartfelt thank you to everyone who has donated handmade masks to Whitman Hospital! Here is a list of those who have donated (We know some names will be missed - please know how much we appreciate your generosity). ❤️
Joey Reyes Owen
Sam Nguyen and Quilt Group
Kristi Ray and Mama Bear Quilt Shop
Penny Hinds and St John 4H Group
Georgia and David Wells
THANK YOU EVERYONE! If you are still in production we are still accepting donations!
UPDATED MAY 19, 2020
EFFECTIVE IMMEDIATELY: WE ARE PLEASED TO ANNOUNCE ALL SERVICES ARE ONCE AGAIN AVAILABLE UNDER THE FOLLOWING GUIDELINES:
- For your safety and ours masks are still required for patients and visitors at the hospital and clinics
- Hospital visitors are allowed one at a time and must wear a mask and sign in upon arrival
- Hospital visitation hours are 8am - 8pm Monday - Sunday
- Clinic patients are allowed one companion/caregiver and both must wear a mask and sign in upon arrival
- We are not yet able to allow independent swim but will advise when it is available
HOSPITAL HOURS ARE AS FOLLOWS:
MONDAY - FRIDAY
Lobby Hours - 5:30am - 6:30pm
After Hours - 6:30pm - 8:00pm Enter Through ER (Outside Emergency Room Patient Entrance)
Lobby Hours - 8:00am - 5:00pm
After Hours - 5:00pm - 8:00pm Enter Through ER (Outside Emergency Room Patient Entrance)
Thank you for your help in keeping you and our staff safe during this time!
UPDATED MAY 7, 2020
PLEASE NOTE: in an effort to protect you, our staff and providers all patients entering the hospital are required to wear a mask. If you do not have one we will gladly provide one for you.
UPDATED APRIL 27, 2020
The Centers for Disease Control (CDC) has revised the potential symptoms for COVID-19 to include the following:
- Shortness of breath or difficulty breathing
- Repeated shaking with chills
- Muscle Pain
- Sore Throat
- New loss of taste or smell
These symptoms may appear 2-14 days after exposure to the virus.
If you experience any of these symptoms call WHMC's 24/7 COVID-19 Hotline
at 509-397-5717 to be screened for drive up testing.
UPDATED APRIL 16, 2020
WHMC COVID-19 HOTLINE AVAILABLE 24/7
DRIVE UP TESTING SITE AVAILABLE MONDAY-SUNDAY 8AM - 5PM
(By Appointment Only)
Call our hotline for questions or to be screened to determine your need for COVID-19 testing. Here are the steps:
- Call 509-397-5717 to speak with an RN regarding COVID-19 concerns
- If recommended for testing you will be registered and given an appointment time and further instructions
- Report to our external drive up testing site at your designated time
- Remain in your vehicle - a staff member will greet you
WITH REGARD TO ANTIBODY TESTING:
In March, a policy was issued by the FDA allowing developers to begin marketing or using their COVID-19 tests once they have completed the appropriate evaluations to determine their tests are reliable and accurate. According to a FDA statement on April 7, 2020, this was done to allow patients early access to serological testing with the understanding the FDA has not reviewed and authorized the tests. Due to lack of availability, reliability and FDA approval of testing, WHMC will not be performing antibody testing at this time.
UPDATED APRIL 1, 2020
WHMC COVID-19 HOTLINE AND TESTING CENTER AVAILABLE 4/2/20
Beginning April 2, 2020 you can call our hotline for questions and phone screenings to determine your need for COVID-19 testing. Here are the steps:
- Call 509-397-5717 between 8am - 5pm (Mon-Sun) to speak with an RN regarding COVID-19 concerns
- If you meet criteria you will be registered and given an appointment for testing
- Report to our external testing area at your designated time
- Remain in your vehicle - a staff member will greet you at your vehicle to complete your testing
- Please do not come to the external testing area without a scheduled appointment
UPDATED MARCH 27, 2020
In an effort to better serve our patients during this difficult time we are now offering Virtual Visits for those of you seeking care with our providers at either Whitman Orthopedic Clinic or Whitman Medical Clinics.
In order to set up a virtual visit you must have the following:
- Email address
- Patient Portal Access
- A cell phone/tablet or computer with the following:
- High Speed WiFi or cellular data plan (knowing data will be used for these visits)
- Camera and Microphone capabilities on the device you are using
To find out if your next appointment can be done virtually please contact your provider's office.
UPDATED MARCH 23, 2020
Whitman Hospital is accepting donations of N95 Masks. Anyone wishing to donate can drop off at the hospital lobby during the new hours stated below.
UPDATED MARCH 20, 2020
Whitman Hospital's main entrance will observe the following hours:
Monday - Friday 0700 - 1830
Saturday/Sunday 0800 - 1700
If you need to access the hospital outside of these hours please use emergency patient entrance and push button for assistance.
In addition, as instructed by Washington State Governor Jay Inslee all elective non-emergent services will be suspended indefinitely. These services include but are not limited to the following:
- Most Joint Replacements
- Most Cataract and Lens Surgeries
- Non-Urgent Cardiac Procedures
- Cosmetic Surgeries
- Interventional Radiology Services
Doctors can perform a non-emergent procedure if delaying would cause harm to the patient within the next three months.
Please contact your provider’s office for your specific situation.
UPDATED MARCH 16, 2020
Dear WHMC Patients and Families,
Our efforts to keep patients, care providers and the community safe continue to evolve as we receive new information from federal and state agencies. Listed below are our latest changes we would like you to be aware of.
Patient Visitation. This has been further restricted to allow patient visitation by exception only.
Click here for the updated policy.
Routine Patient Care. Visits for routine annual physicals and/or wellness exams should be postponed until further notice.
Hospital Outpatient Services. Please expect a call prior to your visit in order to screen for symptoms of the COVID-19 virus. If you are experiencing a fever, difficulty breathing or shortness of breath, coughing, and/or sore throat and body aches, you will be asked to reschedule your appointment.
Harvest Home Cafe. The cafe and complimentary beverages will be unavailable to the public until further notice.
Community Wellness. All classes are suspended until further notice.
Blue Bird Boutique. The gift shop will be closed until further notice.
As a reminder, if you are experiencing COVID-19 symptoms please call your local Whitman Medical Clinic. We will talk with you about seeking care and options for testing while minimizing the risk of exposing yourself or others through an in-person visit.
If you are experiencing severe symptoms or it is after clinic hours contact Whitman Hospital at 509-397-3435 or call 911.
What is COVID-19?
COVID-19 is a novel coronavirus meaning it has not been previously identified. Coronaviruses are a large group of viruses and include the common cold. Most cause mild illnesses; however, they can result in more serious illness such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS).
How is COVID-19 spread?
According to the Centers for Disease Control and Prevention (CDC), early reports suggest it is spread person-to-person via respiratory droplets during close contact (within 6 feet) with an infected person. It is possible however, that transmission can occur from touching an object or surface contaminated with COVID-19.
How can I lessen my chance of getting COVID-19 infection?
Prevention strategies are the same as for influenza and include:
- Wash hands frequently with soap and water for at least 20 seconds or use appropriate amount of alcohol-based hand sanitizer.
- Cover your cough or sneeze with a tissue and throw the tissue in the trash
- Avoid touching your eyes, nose and mouth
- Avoid close contact with people who are demonstrating flu-like symptoms
- Stay home when you are exhibiting flu-like symptoms
- Frequently clean and disinfect commonly touched surfaces and objects
What are the symptoms of COVID-19?
Common physical symptoms are:
- Difficulty breathing or shortness of breath
- Possible sore throat and body aches
What should I do if I am experiencing flu-like symptoms and think I may have COVID-19?
Follow the prevention strategies listed above. During normal business hours, contact your local Whitman Medical Clinic. After hours or if experiencing severe symptoms contact Whitman Hospital or call 911.
Is there a vaccine?
There is currently no vaccine for COVID-19.
Is there treatment for COVID-19?
Treatment is supportive and similar to flu.
Should I wear a facemask if I am healthy to protect myself?
The CDC does not recommend that people who are healthy wear a mask to protect themselves from respiratory illnesses including COVID-19. Masks should be worn by people who show symptoms of COVID-19 to help prevent spread of the disease to others. Masks are available at registration desks for patients experiencing flu-like symptoms.
Where can I get more information?
Centers for Disease Control and Prevention: https://www.cdc.gov/
Washington State Department of Health: https://www.doh.wa.gov/
Washington State Hospital Association: https://www.wsha.org/
Washington State DOH Coronavirus Hotline for updates: 1.800.525.0127